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Terms & conditions

Shipping Policy

Purchases are shipped from our warehouse in Atlanta and are scheduled arrive within 10 business days from receipt of your order. For an additional charge per address, we can expedite delivery by USPS to most destinations in 2 – 3 business days.


Shipping Rates & Options:

Standard Delivery (Ground)
USPS Ground will deliver your package within  10 business days from receipt of your order. Most of the orders shipped with Standard USPS Ground option. To determine when your package will arrive, please check the tracking number we provided you.

Express Delivery (Overnight)

USPS does not pick up on weekends. For an order you place on Friday, you will receive it on Monday. Please note that an overnight order requires you to place this order before 3pm.

USPS has been selected as our premier delivery service. However, some packages may be delivered by an alternative carrier. For more information, please call our order department at (800) 705-6940.


Out of Stock Items:

The items on the website without the mention “out of stock” should be in our warehouse. We apologize if some items are out of stock and we are sorry for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled.


Shipping Promotions:

There is no shipping promotion.


Returns Policy

It is Enomatic USA’s (Neodistributing LLC) intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 10 days of the date of purchase. All items must be accompanied by the original receipt and in unopened, saleable condition.


Payment Policy

Forms of Payment:

Forms of Payment: Visa, MasterCard, Discover, American Express, and PayPal.


Sales Tax:

Sales tax is collected on total merchandise orders delivered to GA. Some states also require us to collect sales tax on shipping charges.


Privacy Policy

Enomatic USA (Neodistributing LLC) supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” By honoring the DMA’s “Privacy Promise to American Consumers,” we recognize that the consumer marketing information we maintain must be used responsibly, in beneficial ways and with respect to individual choice. We have agreed to provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers, honor customers’ requests not to share their information with other marketers, and honor customers’ requests not to receive mail, telephone or other solicitations from Enomatic USA (Neodistributing LLC).

From time to time we make portions of our customer mailing lists available to carefully screened companies. This may include your name and postal address, but never your email address or phone number. If you prefer that we do not share your name with other companies, please contact customer service: (800) 705-6940


Promotion Codes

Occasionally Enomatic USA (Neodistributing LLC) offers promotions through e-mails, catalogs, and advertisements. Once you sign up for our Enomatic USA (Neodistributing LLC) email newsletter, you will receive e-mail promotions and offers that include special codes for special free shipping or other discounts. To sign up for our e-newsletter please visit our Email Signup page.

** Please note that excessive abuse or misuse of promotions and codes may result in order or item cancellation. In order to allow fair redemption and distribution of promotions to all of our registered clients, Enomatic USA (Neodistributing LLC)  may restrict redemption to one per client.


Site Information & Products

Site Information

We do our best to ensure that all information published on the www.neodistributing.com website is accurate and current. We reserve the right to update and make corrections to information on the website at any time and without warning. We will not be held liable for any inaccurate information or for any information that has been omitted from the website.


Products

Enomatic USA (Neodistributing LLC)  products displayed on the website are available while supplies last. The prices displayed on the website are quoted in US dollars and are valid only on the US mainland. Price and availability information is subject to change without notice. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price.


Product Testimonials

Enomatic USA (Neodistributing LLC) welcomes feedback on your experience with our products. We will publish both positive and negative testimonials on each product page, so long as the product testimonials are accurate and constructive. Should you post a testimonial that we do not publish, our customer service department will contact you in order to improve our product quality and service. We also reserve the right to edit your testimonials for length, spelling, etc., and to post your comments in e-mails and other marketing materials. Thank you for taking the time to share your thoughts with other Enomatic USA (Neodistributing LLC) customers.


Contact information

Enomatic USA – Neodistributing LLC

onlineorders@enomatic.us

(800) 705-6940

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